TechHalo Labs LLC | Privacy Policy

Effective Date: March 3, 2026

At TechHalo Labs LLC (“TechHalo,” “we,” “us,” or “our”), we believe privacy shouldn't be buried in legalese. We provide a multimodal platform designed to help our business clients serve their customers better.

The most important thing to know: We are a technology provider. Your data belongs to the company you are doing business with (our Client). We do not sell your information, and we do not keep it for our own purposes beyond providing the service our clients have hired us to perform.

1. Our Role: Service Provider & Data Processor

TechHalo acts as a "Service Provider" (under California law) or a "Data Processor" (under GDPR and similar frameworks).

• Ownership: The information captured through our platform is owned and controlled by our Clients.
• Responsibility: Our Clients are the "Data Controllers." They determine what info is collected and why. They are responsible for honoring your privacy rights.
• Our Promise: We only process your data to fulfill our contract with the Client. We do not sell, share, or use this data for TechHalo’s independent commercial benefit.

2. Information We Collect (And Why)

To keep the gears turning, our platform may collect:

• Direct Information: Name, email, or phone numbers if you provide them to interact with a client’s service.
• Device & Usage Data: IP addresses, browser types, and interaction logs (like what you clicked or how long you stayed). This helps us ensure the app works perfectly on your device and prevents fraud.
• Cookies & Tracking: We use essential cookies to keep you logged in and functional. While we may use analytics (like Google Analytics) to improve our tech, we don't use these to "track" you across the web for third-party ads.

3. How We Share Data

We aren't in the business of selling data. We only share information in these specific "need-to-know" cases:

• With the Client: Since we are serving their customers, the data goes directly to them.
• Sub-Processors: Specialized vendors (like cloud hosting or secure messaging) who help us run our platform. They are bound by strict confidentiality.
• Legal Necessity: If a court order or law requires it, or to protect the safety of our users.

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights. However, because TechHalo is a Service Provider, you should direct your requests to the company (our Client) you originally shared your data with.

• Right to Know/Access: You can ask what data is being collected.
• Right to Delete: You can request that your data be wiped.
• Right to Opt-Out of Sale/Sharing: TechHalo does not sell or share personal information for cross-context behavioral advertising.
• Right to Correct: You can ask to fix inaccurate info.
• Non-Discrimination: No one will treat you differently for exercising these rights.

5. Security & Data Retention

We use modern, industry-standard encryption to protect your data. Because we are a multimodal bridge for our clients, we generally do not keep your data longer than necessary to complete the transaction or as dictated by our client's retention policies. Once our job is done, the data is typically deleted or returned to the client.

6. Children’s Privacy

Our services are not intended for anyone under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children. If we find out we have, we’ll delete it immediately.

7. Changes to This Policy

Tech grows fast. When we update this policy, we will change the "Effective Date" at the top. If you keep using our services after an update, it means you're cool with the new terms.

8. Contact Us

Questions about how TechHalo handles technology and privacy? Reach out:

TechHalo Labs LLC

Email: Admin@techhalo.ai

Web: www.techhalo.ai and www.halo360.ai